Sales Team Leader · Microsoft Cloud Specialist

Hi, I'm Hosea Adrian Pratama

Accomplished Sales Lead with 4+ years of experience in IT sales, cloud solution architecture, and customer success management — driving revenue growth and digital transformation for 600+ enterprise and SMB customers across Indonesia.

Get In Touch View Experience
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Active Customers Managed

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New Customers Onboarded / mo

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Years in IT Industry

HAP
🟦 Microsoft Solution Partner
☁️ Azure & M365 Expert
📈 103% GP Delivered

About Me

Turning Technology Into Business Growth

I'm an accomplished Sales Lead with extensive experience in IT sales, solution architecture, and customer success management. I specialize in leading high-performing teams, developing go-to-market strategies, and expanding customer relationships across enterprise and SMB markets.

My background spans consultative selling, solution design, stakeholder management, and account growth — and I'm passionate about helping organizations leverage technology to improve productivity, security, and business performance across the Microsoft ecosystem (Microsoft 365, Azure, Defender, Intune, Entra ID & Copilot).

📍Tangerang, Banten, Indonesia

🎯 Sales Leadership

Directing dual-function sales teams (Hunter & Account Management), driving company-wide revenue targets.

☁️ Cloud Architecture

Designing scalable, secure, fault-tolerant cloud solutions and leading complex multi-tier migrations.

🤝 Customer Success

Proactive engagement strategies achieving 15%–30% IT cost reduction for clients across sectors.

🎓 Bachelor's Degree

Informatics Engineering, Satya Wacana Christian University — GPA 3.75/4.00.

Career Journey

Professional Experience

Jan 2026 — Present

Sales Team Leader

PT Logos Teknologi Utama

  • Direct a dual-function sales department encompassing Hunter and Account Management teams, reporting directly to the Director to drive company-wide revenue targets.
  • Manage a portfolio of 600+ active customers across SMB and enterprise segments, ensuring high retention, account growth, and long-term relationships.
  • Onboard an average of 30+ new customers per month, contributing to recurring revenue growth and market expansion.
  • Oversee a healthy sales funnel of 50+ active opportunities per month, ensuring accurate forecasting and pipeline coverage.
  • Maximize account value through cross-selling infrastructure & cybersecurity portfolio — Acronis, Fortinet, Trend Micro, and Enterprise Devices.
  • Mentor direct staff and track performance KPIs across new business development and retention metrics.
Oct 2023 — Jan 2026

Customer Success Manager

PT Helios Informatika Nusantara

  • Enhanced customer experience for Microsoft 365 and Azure through tailored solutions and proactive engagement strategies.
  • Acted as primary point of contact and advocate for clients, offering guidance on best practices and industry trends.
  • Conducted regular check-ins to gather feedback, assess satisfaction, and identify improvement areas.
  • Delivered 103% of Gross Profit by upselling high-value Security, Automation, and Migration solutions.
  • Enabled customers to achieve 15%–30% IT cost reduction through strategic solution alignment.
  • Drove accelerated adoption of Microsoft solutions across Manufacturing, FMCG, Financial Services, and Insurance sectors.
Jun 2022 — Jul 2024

Cloud Solution Architect

PT Helios Informatika Nusantara

  • Designed and deployed dynamically scalable, available, fault-tolerant, and reliable cloud architectures.
  • Selected appropriate cloud services to design and deploy applications based on requirements.
  • Migrated complex, multi-tier applications across cloud platforms.
  • Unlocked customer value through technical solutions and consumption/operational health engagements.
Oct 2021 — May 2022

IT Support Specialist

PT Sinergi Tekno Cipta

  • Reporting to Chief Technology Officer.
  • Diagnosed hardware, software, and network problems, providing analysis and solutions.
  • Maintained and monitored hardware/software/network according to applicable standards.
  • Handled IT asset management and inventory; developed infrastructure to meet company needs.
  • Managed database replication (Master–Slave) and investigated complex IT support issues.

Expertise

Skills & Technology Stack

Microsoft 365
Microsoft Azure
Microsoft Defender
Microsoft Intune
Entra ID
Microsoft Copilot
Acronis
Veeam
Fortinet
Trend Micro
Kaspersky
Solution Architecture
Consultative Selling
Pipeline Management
Team Leadership
Stakeholder Management
Sales Leadership & Go-To-Market Strategy95%
Cloud Solution Architecture (Azure / M365)90%
Customer Success & Account Growth92%
Cybersecurity Portfolio Selling85%

Credentials

Certifications

🏅

Microsoft Certified: Azure Fundamentals

July 2026

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Microsoft Certified: Azure AI Fundamentals

November 2025

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Leadership Development Program by Dunamis

August 2025

🏅

Microsoft Certified: Security, Compliance & Identity Fundamentals

June 2024

🏅

Tencent Cloud Solutions Architect Associate Engineer

August 2023 – July 2025

Academic Background

Education

🎓

Bachelor of Informatics Engineering

Satya Wacana Christian University

September 2017 — June 2022 · GPA 3.75 / 4.00

Get In Touch

Let's Build Something Great Together

Open to new opportunities in Technical Sales, Product Marketing, and Cloud Solutions across the Microsoft ecosystem.

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Location

Perum Dasana Indah, Tangerang - Banten, Indonesia